Napster Complaints and Reviews

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Main address: 9044 Melrose Avenue 90069 Los Angeles California
(310) 281-5073, 310-201-8899, ,
  • 1 complaint
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  • Jan 26, 2010
  • Software
  • Branford, Connecticut
  • Customer Support
  • 12

My hard drive crashed and after I reformatted, it turns out Napster will not let me redownload files I PURCHASED!! You call their customer support line and they purposely loop you through infinite options and you wind up back at the beginning, There is no option to talk to someone. They are a SCAM. Don't get suckered in. I plan to cancel tomorrow and let them know what I think of their... Read more

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